Escalations

Route exceptions to legal only when truly necessary

Not every contract question needs a lawyer's attention. Alingo's intelligent escalation system determines which issues can be handled by business users within policy and which require legal expertise. When escalation is necessary, issues are routed to the right legal team member with full context, streamlining review and eliminating back-and-forth.

Overview

Not every contract question needs a lawyer's attention. Alingo's intelligent escalation system determines which issues can be handled by business users within policy and which require legal expertise. When escalation is necessary, issues are routed to the right legal team member with full context, streamlining review and eliminating back-and-forth.

Key Features

Reserve legal expertise for what truly matters

Smart issue detection

Alingo automatically identifies clauses that fall outside your legal playbook parameters. The system categorizes issues by risk level and complexity, determining whether they can be resolved with standard fallbacks or require legal expertise.

Smart issue detection

Alingo automatically identifies clauses that fall outside your legal playbook parameters. The system categorizes issues by risk level and complexity, determining whether they can be resolved with standard fallbacks or require legal expertise.

Smart issue detection

Alingo automatically identifies clauses that fall outside your legal playbook parameters. The system categorizes issues by risk level and complexity, determining whether they can be resolved with standard fallbacks or require legal expertise.

Contextual routing
Contextual routing
Contextual routing
One-click approvals
One-click approvals
One-click approvals
Issue tracking dashboard
Issue tracking dashboard
Issue tracking dashboard

Why use this Alingo feature?

Reduce legal team interruptions by 70%

Reduce legal team interruptions by 70%

Reduce legal team interruptions by 70%

Ensure the right issues reach the right experts

Ensure the right issues reach the right experts

Ensure the right issues reach the right experts

Provide business teams with faster turnaround on exceptions

Provide business teams with faster turnaround on exceptions

Provide business teams with faster turnaround on exceptions

Learn from past resolutions to handle more cases automatically

Learn from past resolutions to handle more cases automatically

Learn from past resolutions to handle more cases automatically

Join forward-thinking legal teams who rely on Alingo

From startups to enterprises, legal departments across industries trust Alingo to streamline contract review, empower business teams, and accelerate deal closure.

40+

Hours saved monthly per user

95%

faster contract review time