Escalations
Route exceptions to legal only when truly necessary
Not every contract question needs a lawyer's attention. Alingo's intelligent escalation system determines which issues can be handled by business users within policy and which require legal expertise. When escalation is necessary, issues are routed to the right legal team member with full context, streamlining review and eliminating back-and-forth.

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Overview
Not every contract question needs a lawyer's attention. Alingo's intelligent escalation system determines which issues can be handled by business users within policy and which require legal expertise. When escalation is necessary, issues are routed to the right legal team member with full context, streamlining review and eliminating back-and-forth.
Key Features
Reserve legal expertise for what truly matters
Smart issue detection
Alingo automatically identifies clauses that fall outside your legal playbook parameters. The system categorizes issues by risk level and complexity, determining whether they can be resolved with standard fallbacks or require legal expertise.
Contextual routing
One-click approvals
Issue tracking dashboard
Why use this Alingo feature?
Reduce legal team interruptions by 70%
Ensure the right issues reach the right experts
Provide business teams with faster turnaround on exceptions
Learn from past resolutions to handle more cases automatically
